1. Account and access
The app works locally without a permanent account. For Apple, Google or email link issues, provide only the provider and error message. Never send passwords, codes or tokens.
2. Reminders
Check system settings to confirm notifications are allowed. In the app, open Profile, Settings and Reminders to review diagnostics and reconcile upcoming alerts.
3. Apple Health
Weight access is optional and available on iOS only. Review permission under Privacy and Security settings. Blend GLP does not write data to Apple Health.
4. Local data
Treatments, applications, weight and stock stay on the device. Removing the app deletes these records when no copy is available. Remote account deletion and local data deletion are separate actions.
5. Contact
Send a non-sensitive description, the affected screen and system version to suporte@blendtecnologia.com.br. Never send clinical information by email.